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Frequently Asked Questions

Sequin Fans Shopping FAQs

Find help with sizing, custom options, shipping, returns, and order tracking.

How do I choose my size?

Check the measurements and sizing details on the individual product page. Compare those measurements with a similar item you already own, and review the product photos before ordering. Contact us if you need help.

Can I order a custom design?

Browse our Custom Orders collection and open the dress, jacket, or shirt you prefer to review its personalization choices and ordering details.

When will my order arrive?

Review the product listing for any production information, especially for made to order items. Visit our Shipping Info page for shipping details, and contact us before ordering if you need an outfit for a specific event date.

How do I check my order status?

Use our Order Status page to look up your order.

Where can I find the return policy?

Read our Refund Policy for return conditions before purchasing. You can also visit your customer account or contact us for help with an order.

Do you offer gift cards?

Yes. Browse Sequin Fans Gift Cards to see available amounts and purchase details.